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      About Us

      About SAC...

      Since 2000 Speed Addict Cycles has offered a winning combination of low prices and first rate customer service.

      Beyond getting you your gear, Speed Addict's mission is to educate our customer about what we sell. Be it our 360 Imaging, YouTube Product Reviews, or a good old fashion phone call, we're here to help you make the correct purchase and enjoy the sport we all love.

      Our small staff of riders is held accountable to our clients. We use what we sell and will be there with the answers when you have questions. In fact our owner Schad would love to hear from you and might even be the Speed Addict who takes your call or answers your email.

      Ride Safe,

      The Speed Addict Cycles Team

      Contact Information

      Questions? RMA Request? Fire away...

      Mailing Address:

      Speed Addict Cycles
      1090 Lawrence Dr
      Thousand Oaks, CA 91320
      USA

      Phone:

      Toll Free Inside USA Call: 1-866-573-2820
      International Customers Call: 805-218-9374
      Fax:
      805-275-1067

      Email:

      cs@speedaddictcycles.com

      Need for Speed Project

      Save 10% on your order with a $25 loan to a rider in need!

      Speed Addict Cycles’ new Need for Speed Project allows us to help riders around the globe. Every month Speed Addict Cycles will choose a new Speed Addict in need and make a loan via Kiva.org.

      How to join us and save 10% on your order:

      1. Click this link to visit our Kiva.org Need for Speed lending team page.

      2.Follow steps to join our Kiva lending team and make a loan of $25 or more. The loan can be made to anyone on the Kiva site, but we’d love it if you join us by helping the Speed Addict in need.

      3.Forward the email confirmation of your loan to us at cs@speedaddictcycles.com and we’ll reply with a promo code for 10% off the order of your choosing.

      This month's Speed Addict in Need

      Hugo's Story: Hugo is from the city of Santaní. He is a mechanic, and he is single. He has his own house. He is a hard-working, responsible, and very honest young man. He says that he started to work as a helper in a shop. When he started to work, he did not even know the tools or anything about a motorcycle motor. With the desire to work and to get ahead, he overcame all of the obstacles that he had.

      His dream has always been to be a mechanic. He learned a lot at the shop where he started. Thanks to this, over the years he opened his own shop. He says that he now works independently. He has his own shop, and he has an established customer base.

      He is requesting this loan to be able to expand his shop. This way he will be able to continue improving the service he provides to his customers.

      How does Kiva.org work?

      Much of the developing world relies on motorcycles as their sole means of both business and personal transportation. Until recently it was difficult to reach out to our fellow riders, but now with Kiva and a $25 loan you can easily help a rider in need.

      Kiva is a non-profit organization with a mission to connect people through lending to alleviate poverty. Leveraging the internet and a worldwide network of microfinance institutions, Kiva lets individuals lend as little as $25 to help create opportunity around the world.

      Click Here to Start Lending with Kiva and SAC!

      Return Policy

      Addicted Guarantee

      No Restocking Fees and FREE Shipping on Exchanges!*

      At Speed Addict Cycles your satisfaction is our priority, after all we want you addicted right? As such we accept exchanges and returns back free of any restocking fees or hassles. We strive to provide the same top notch service during the exchange and return process as we do with the sale.

      Exchanges: You pay to get the product back, we'll pay to get a new one out. We ask that you make your exchange within 60 days of the purchase date. We offer low cost return shipping labels, see below for details.

      Returns: You may return your item, free of restocking fees, within 60 days of the purchase date.

      In order to make an exchange or return you will need to contact us and obtain an RMA number.

      Click here to send RMA request

      Or call toll free at 1-866-573-2820

      International Customers call 805-218-9374

      Return Shipping Labels: We offer return shipping labels for a flat $12 no matter the item being returned. If you would like one of our return shipping labels please ask when requesting your RMA number.

      Rules on Exchanges and Returns

      All items returned for an exchange or refund must be unused, with tags, original packaging and all accessories and or hardware. Any item(s) that arrive in condition other than stipulated above become the property of the customer.

      RMA numbers are required for all exchanges and returns. Any item that arrives without a RMA number may be refused.

      It is the responsibility of the customer to pay all shipping costs associated with any exchange or return. The only exceptions to this rule is if the exchange is due to defect or shipping error.

      Speed Addict Cycles is not responsible if the item being exchanged or returned is lost or damaged during shipping. Any item that arrives damaged becomes the property of the customer and you may be charged for return shipping. As such we recommend taking care when packaging your item and purchasing shipping insurance. Never ship an item back in the manufacturer's packaging, always use an over-box.

      Refunds on returns will not include shipping fees. Any shipping fees paid are not recoup-able as we have paid the carrier for delivery to you. Returns for money back on orders that had a FREE shipping promotion may be assessed our cost of shipping (I.E. Speed Addicts paid ACME shipping service $X to deliver a helmet that you no longer want. This $X may be subtracted from your refund.).

      *In order for the Addicted Guarantee to apply the Rules on Exchanges and Returns must be followed and the purchase must be made directly with Speed Addict Cycles. Purchases made via third parties or on marketplaces like eBay or Amazon are not eligible for the Addicted Guarantee. Speed Addict Cycles reserves the right to change our policies at any time without prior notice.

      Shipping and Tracking

      Domestic Shipping Info

      Shipping anywhere in the USA and US Territories is FREE for orders of $25 or more! Orders shipping for free will be sent via the carrier of our choosing.

      Next Day to CA, NV, and AZ - Most orders shipping to California, Nevada, or Arizona will arrive the next business day if ordered before 3pm PST Monday-Friday. Orders going to WA, OR, ID, UT, or CO will often arrive in only 2 Days.

      Q: How do I get this expedited shipping to the western USA?

      A: Nothing! If your product and location qualify than your order will automatically be shipped via OnTrac for delivery in 1-2 days.

      Although much of our merchandise leaves from our HQ in Los Angeles, CA, many items will default to warehouses closer to the customer when possible. If you’re curious where you item will be shipping from please ask via phone, email or live chat.

      Speed Addict Ground Shipping Map

      HI, AK, PR, APO for FREE - We ship to Hawaii, Alaska, Puerto Rico, PO Boxes and APO/FPO address at no additional charge. These shipments will default to USPS Priority.

      Express Shipping - Express shipping options and rates are dependent on your location and the product being ordered. For a quote please add the desired item(s) to your cart and enter your zip code. Express shipping types do not include fulfillment time. For fulfillment times please see "How long until my order ships?" (e.g. If you're placing an order at 4pm PT on Monday and need it by Wednesday then you should select Next Day Air, not 2nd Day).

      Same Day Shipping - If your order is over $75 and placed before 3pm PST during a business day it's likely to ship the same day. If you order is placed after 3pm PST or under $75 you can expect it to ship the very next business day. If your situation is urgent we recommend placing the order over the phone at 1-866-573-2820. We ship Monday through Friday with the exception of holidays taken by us or our carriers.

      Q: Will my shipment require a signature?

      A: Most orders over $100 will require a signature upon delivery. If you wish us to waive the signature requirement please request such in the notes section of your order during checkout. If you choose to waive your signature neither Speed Addict Cycles or our carriers can be held liable for lost, stolen, or damaged packages.

      International Shipping Info

      Shipping Quotes:For an international shipping quote please add your item to the cart and enter checkout.

      We are international shipping experts. With over 10 years of international shipping experience you can be assured your order will be correct, inspected before shipment, and well packaged before it’s journey to you.

      All our international shipping is done with USPS via one of the methods below:

      USPS Priority Express - 5-7 Day Delivery with tracking number and insurance.

      USPS Priority - 7-10 Day Delivery with tracking number and insurance.

      USPS First Class - Shipping times vary, includes delivery confirmation number. (USPS First Class is not longer available to Russia or Brazil)

      International shipping fees do not include any taxes or customs duties. These types of taxes are different in every country. Please check with your local authority for details. If you have a special request on how your customs documents should be filled out please place them in the notes section during checkout.

      Tracking Number and Order Status

      Upon completing your order a confirmation email will be sent. We encourage you to review this email to confirm order details. Once your order has shipped you will receive an email confirmation with tracking information. Speed Addict Cycles reserves the right to change our policies at any time without prior notice.

      Privacy Statement

      About this Privacy Policy:

      The entire site, or at least specific portions of this site are assisted by Zoovy technology. Zoovy has created this privacy policy as a template for customers who are using Zoovy technology with their websites. Zoovy in no way takes responsibility for the accuracy or enforcement of this policy. For a copy of Zoovy's privacy policy (which does not necessarily apply to the customers of its customers) visit http://www.zoovy.com/legal

      Zoovy, Inc. has created this privacy statement for this Company in order to demonstrate our joint commitment to privacy. The following discloses the information gathering and dissemination practices for this website:

      Zoovy.com tracks IP Addresses

      Your IP address is used to help diagnose problems with our server, and to administer the Web site, in addition your IP address is used to help identify you and your shopping cart (in conjunction with a cookie.) We also use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.

      This site may contains links to other sites.

      This Company is not responsible for the privacy practices or the content of such Web sites, unless otherwise specified below your information is never shared with other companies, even those who are also using Zoovy technology. In the future Zoovy may provide you the ability to share your information across multiple websites which all utilize Zoovy technology however this will only be done at your explicit request.

      This site requires Unique Identifiers.

      This site uses an order form for customers to request information, products, and services, it also collects visitor's contact information (like their email address), in some circumstances their unique identifiers (like their pets name, or mothers maiden name), and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future informational mailings; see the choice/opt-out section below, users may NOT opt out of receiving order notifications, or other contacts which are deemed essential by this Company.

      This site requires Financial Information.

      Financial information that is collected is used to bill the customer for products and services. Unique identifiers (such as pets name, and mothers maiden name) are collected from Web site visitors to verify the user's identity.

      This site may have Surveys and/or Contests.

      Our online surveys ask visitors for contact information (like their email address). We use contact data from our surveys to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. This site may also run contests in which case we may ask visitors for contact information (like their email address). Generally this information is used to verify eligibility, however we may also use contact data from our contests to send users information about this Company. The customer's contact information is also used to contact the visitor when necessary (for example winners). Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected from our users is used to check the users' qualifications for registration and bill the user for products and services.

      Third Party Cookies

      Third party vendors, including Google, use cookies to serve the badge on the website and to serve ads based on a user's prior visits to the website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

      This site may contain Public Forums

      This site may include chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

      About our System Security

      This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Information is stored behind a firewall, against a password protected database system. Whenever sensitive information is accessed it is transmitted using strong SSL encryption. this Company may keep a copy of your information on its own system using Zoovy's WebAPI system, this system may have its own security measures in place.

      This site provides the choice to Opt In or Out

      Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. Each time an information email is distributed, you have the option to use unique unsubscribe url which is attached to each outgoing email. Customers may unsubscribe at any time by simply logging into their accounts.

      We provide the ability to Correct/Update YOUR information.

      This site gives users the following options for changing and modifying information previously provided. Simply visit the customer login area of this website.

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